How can we help?
Email ajayi.m@outlook.com, or tap the ? button beside the tabs in the app, and a person will reply, usually within one working day. Include your iPhone model and iOS version if something isn't working.
My apps aren't pausing
Check Settings › Screen Time › Apps with Screen Time Access and make sure Spud is on. Then on Today, tap Choose what to pause and pick your apps. Apps only pause inside your run window on training days.
I need my apps back now
Tap Override on Today. Your apps come straight back. It never marks the workout complete, and it's always available.
My watch run didn't count
In Profile › Connected sources, connect Apple Health. Garmin, Polar, Coros and Suunto runs arrive once Health sync is turned on in their own apps. A run verifies when it meets the day's planned time or distance.
Restore Spud Pro
Profile › Help › Restore purchases, signed in with the Apple ID you bought with. To cancel, go to Settings › Apple ID › Subscriptions.
Change my plan
Profile › Training. Change your goal, run days or race date and the plan rebuilds from today. Your runs, XP and badges stay.
Refunds
Refunds are handled by Apple at reportaproblem.apple.com.